Empower your B2B
SaaS Long-Tail Client Success

AI-driven solution to help you nurture and grow your small and medium-sized clients at scale

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Leading organizations to success with the Savvy AI of knowledge retention and utilization.

Key Features

Automated Client-Specific Recaps

Generate personalized reports for each of your B2B clients, addressing their unique needs and opportunities.

Long-Tail Client Optimization

Transform your smaller accounts into growth engines by providing tailored, proactive support at scale.

Scalable Client Success

Empower your CS team to effectively manage 10x more clients without compromising on personalized service.

Proactive Engagement Triggers

Automatically identify and act on opportunities for re-engagement, upselling, or churn prevention for each client.

How It Works

Comprehensive Data Integration

Seamlessly connect with your CRM, support tickets, emails, chat logs, product usage data, and more to build a 360° view of each client's journey.

AI-Powered Insight Generation

Analyze structured, unstructured, and contextual data across your entire client base to uncover actionable insights and understand the real context of client relationships.

Automated, Tailored Communication

Deliver personalized recaps and recommendations to each client, branded as if they came directly from your team.

Best Practices

Discover them with us and start growing!

(Delivered in Booket format)

  1. Key Achievements


    • Successfully implementedeco-friendly preference tracking

    • Completed stafftraining on the new guest preference system

    • Initiated a 30-day trial of the Advanced Analytics Module


    We've identified strategies from top-performing properties that could help you push this even further.

  2. Comparison with top Preformers



    Companies ABC XYZ
    Direct Booking Rate 46% 58%
    Average Occupancy Rate 76.5% 82%
    RevPAR $209.80 $245.50
    Upsell Conversion Rate 20% 28%
    Guest Satisfaction Score 4.6/5 4.8/5

  3. Top 3 Best Practices from Top Performers


    Personalized Pre-Arrival Communication

    ABC uses XYZ AI-driven messaging to send tailored pre-arrival communications, resulting in a 15% increase in pre-booked amenities and activities.

    Dynamic Pricing for Upsells

    Top performers like ABC are using XYZ Advanced Analytics to implement dynamic pricing for upsells, leading to a 30% increase in upsell revenue.

    Staff Engagement Gamification

    ABC has implemented a gamification system for staff engagement with the Duve platform, resulting in a 25% increase in staff adoption and usage.

  4. Growth Opportunities for ABC


    1. Maximize Advanced Analytics Usage

    Leverage the 30-day trial to its fullest. Focus on the predictive occupancy modeling to optimize your pricing strategy and the sentiment analysis tool to proactively address guest concerns.

    2. Enhance Sustainability Initiatives

    Utilize the new energy usage tracking feature to identify more opportunities for cost savings and promote your eco-friendly efforts to attract environmentally conscious guests

    3. Personalize Offerings

    Use the new guest preference system to create highly personalized spa treatment recommendations, potentially increasing spa revenue by 20% as seen with XYZ.

  5. Action Items


    1. NX Schedule a workshop with your team to deep dive into the Advanced Analytics Module.


    2. Implement a staff engagement program to boost platform usage.


    3. MX Develop a strategy to increase direct bookings using.



Ready to unlock the full potential of your long-tail client base?

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